Shipping policy

Thank you for choosing Avadachi as your preferred clothing retailer. We are committed to providing you with a seamless and satisfying shopping experience, which includes efficient and reliable shipping. Please take a moment to review our shipping policy to familiarise yourself with the terms and conditions regarding the delivery of your purchases.

Order Processing:

  • Upon receiving your order, we will process it within [5-10] business days. Please note that this excludes weekends and holidays.
  • Orders placed after purchase will be processed on the following business day.
  • In case of any delays or issues with your order, we will promptly notify you using the contact information provided during checkout.

  1. Shipping Rates: Shipping costs are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you will have visibility of the shipping cost before finalizing your purchase.

  2. For international orders, please note that additional customs duties, taxes, and fees may apply and are the responsibility of the recipient.We will not issue Refunds for any international orders due to unpaid custom fees.

  3. Lost or Damaged Packages: Although we prioritize secure delivery, we are not responsible for lost, stolen, or damaged packages during transit. If such an issue occurs, please reach out to our customer support team for assistance in resolving the matter.

We value your trust and hope you enjoy your shopping experience with Avadachi. For further assistance, please contact our customer support team at Avadachi5@gmail.com

Thank you for shopping with Avadachi.

I have purchased an item but haven't received an email

Please be sure to check any spam or junk folders that the email has been sent to, if not message our customer service department at Avadachi5@gmail.com

What types of clothing do you offer?

We offer a wide range of clothing for men, women, and children, including tops and many more to come.

Where is your clothing made?

Our clothing is manufactured in a variety of locations. We work with reputable factories both domestically and internationally to ensure quality and ethical production practices.

How can I determine my size?

We provide a detailed size chart on our website to help you find the right fit. You can measure yourself and compare your measurements to the chart for each specific garment.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on the destination.

What is your exchange policy

We have a hassle-free exchange policy. If you're not satisfied with your purchase, you can return or exchange the item within 30 days of receipt. Please refer to our Returns & Exchanges page on our website for detailed instructions.

How often do you release new collections?

We release new collections seasonally, typically four times a year. However, we may also introduce limited edition or special collaboration collections throughout the year.

Can I track my order online?

Yes, once your order is shipped, we provide a tracking number that you can use to track the progress of your package online.

Are your products ethically sourced?

yes, we are committed to ethical sourcing practices. We work closely with our suppliers to ensure fair labor conditions and environmentally responsible manufacturing processes.

How can I contact your customer support?

You can reach our customer support team by email at Avadachi5@gmail.com . We strive to respond to all inquiries within 24 -48hours.

What payment methods do you accept?

We accept major credit cards, such as Visa, Mastercard, American Express, as well as PayPal and Apple Pay for online orders.

Do you have a physical store or are you online-only?

Currently, we are an online-only retailer. However, we provide detailed product descriptions, images, and size charts on our website to help you make informed purchasing decisions.

How do I care for the clothing I purchase?

Each garment comes with care instructions on the label. We recommend following those instructions to ensure the longevity and quality of the item.

Can I cancel or modify my order after it has been placed? 

We aim to process and ship orders as quickly as possible. If you need to cancel or modify your order, please reach out to our customer support team immediately. We will do our best to accommodate your request if your order has not been shipped.