Shipping policy
Free shipping Australia-wide on every order. No minimum spend.
Processing
Orders are packed and dispatched within 1–2 business days (Mon–Fri, excluding public holidays). As soon as your order ships, you'll get a tracking number by email.
Delivery times (Australia) via Australia Post
- Metro: 2–5 business days
- Regional: 3–7 business days
- Remote areas: up to 10 business days
International shipping
We ship worldwide. International rates depend on destination and are shown at checkout before you pay. Any import duties or taxes are paid by the recipient.
Lost or damaged parcels
If your order arrives damaged, or tracking hasn't updated in 10 business days, email us with your order number. We'll send a replacement or refund you in full. No stress.
Changing your address
Check your details at checkout. If your order hasn't shipped yet, we can update the address.
Questions?
Email support@avadachi.com and we'll reply within 24 hours.