Refund policy

At Avadachi, we strive to provide you with high-quality clothing and an exceptional shopping experience. We want you to be fully satisfied with your purchase. However, please note that we have a strict no-refund policy. By making a purchase from our website, you agree to adhere to the following refund policy:

  1. No Refunds:

    • We do not offer refunds on any purchases made on our website.
    • This policy applies to all products, including clothing, accessories, and any other items available for sale.

  2. Exchanges and Store Credit:

    • In the event that you receive a defective or incorrect item, please contact our customer support team within 3 business days of receiving your order.
    • We may, at our discretion, offer exchanges for the same item or provide store credit for the value of the returned item, excluding shipping costs.
    • Exchanges or store credit will only be provided if the item is returned in its original condition, unworn, with tags attached, and in its original packaging.

  3. Return Process:

    • To initiate an exchange or store credit request, please contact our customer support team with your order details and a description of the issue at Avadachi5@gmail.com
    • Our team will provide you with instructions on how to return the item.
    • You will be responsible for all shipping costs associated with returning the item.We will assess the situation on a case-by-case basis and work towards a resolution, which may include an exchange or store credit.

Please carefully review your order before making a purchase, as all sales are final. We recommend checking the size charts and product descriptions to ensure the correct fit and style.

If you have any further questions or need assistance regarding our refund policy, please contact our customer support team at Avadachi5@gmail.com

We are here to help and provide any necessary support to ensure your satisfaction with your Avadachi purchase.

I have purchased an item but haven't received an email

Please be sure to check any spam or junk folders that the email has been sent to, if not message our customer service department at Avadachi5@gmail.com

What types of clothing do you offer?

We offer a wide range of clothing for men, women, and children, including tops and many more to come.

Where is your clothing made?

Our clothing is manufactured in a variety of locations. We work with reputable factories both domestically and internationally to ensure quality and ethical production practices.

How can I determine my size?

We provide a detailed size chart on our website to help you find the right fit. You can measure yourself and compare your measurements to the chart for each specific garment.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary based on the destination.

What is your exchange policy

We have a hassle-free exchange policy. If you're not satisfied with your purchase, you can return or exchange the item within 30 days of receipt. Please refer to our Returns & Exchanges page on our website for detailed instructions.

How often do you release new collections?

We release new collections seasonally, typically four times a year. However, we may also introduce limited edition or special collaboration collections throughout the year.

Can I track my order online?

Yes, once your order is shipped, we provide a tracking number that you can use to track the progress of your package online.

Are your products ethically sourced?

yes, we are committed to ethical sourcing practices. We work closely with our suppliers to ensure fair labor conditions and environmentally responsible manufacturing processes.

How can I contact your customer support?

You can reach our customer support team by email at Avadachi5@gmail.com . We strive to respond to all inquiries within 24 -48hours.

What payment methods do you accept?

We accept major credit cards, such as Visa, Mastercard, American Express, as well as PayPal and Apple Pay for online orders.

Do you have a physical store or are you online-only?

Currently, we are an online-only retailer. However, we provide detailed product descriptions, images, and size charts on our website to help you make informed purchasing decisions.

How do I care for the clothing I purchase?

Each garment comes with care instructions on the label. We recommend following those instructions to ensure the longevity and quality of the item.

Can I cancel or modify my order after it has been placed? 

We aim to process and ship orders as quickly as possible. If you need to cancel or modify your order, please reach out to our customer support team immediately. We will do our best to accommodate your request if your order has not been shipped.