Exchanges & Returns
30-day returns. No stress.
Not the right fit? You've got 30 days from delivery to return or exchange any full-price item.
The rules
- Items must be unworn and unwashed, with tags attached.
- Refund or exchange, your choice.
- Exchanges: once we receive your return, we ship the new size free.
- Sale items: exchange or store credit only.
How to start a return
Email support@avadachi.com with your order number and whether you'd like a refund or an exchange. We'll reply with the return address and next steps.
Return postage
For change-of-mind returns, return postage is on you. We recommend a tracked service. Once we receive and check your item, refunds are processed to your original payment method within 5 business days.
Faulty or wrong item?
Email us with your order number and a photo. We'll cover all shipping and make it right. This doesn't affect your rights under Australian Consumer Law.